Is Viagogo Legit,
Safe or Reliable Today?
My Experience: I’ve tried Viagogo (it’s legit and safe, but not always reliable), but discovered SeatGeek. They search the biggest ticket sites to find you the best price all in one place. Learn more by watching this short 42-second video called “SeatGeek 101: Making Ticket Buying Suck Less.”
What I Like:
Ticket selling site Viagogo promises that all tickets sold arrive in time for the event and any issues will be resolved by them. All transactions on site are monitored to ensure that sellers deliver through registered couriers such as UPS. In addition, buyers only pay once they have been to the event and had no issues. If tickets get lost, the company provides replacement tickets or a full refund if this is not possible.
What I Didn’t Like:
As a marketplace, ticket availability fluctuates with demand—as do prices, and as such neither is guaranteed by Viagogo.com. Many times a ticket might have wildly different prices to the face value, particularly for in-demand events. However, if a buyer is eager to go to a particular event, the extra money may not be a major concern.
Overall, this Viagogo review is on the fence, since there’s better options out there like TicketMonster or SeatGeek. As a marketplace for tickets though outside the US, Viagogo is a decent option that offers a huge range of tickets for thousands of events. It would be unlikely that there was an event with no coverage. The site’s guarantees protect both sellers and buyers, ensuring that sellers are happy with their ticket while buyers get paid. This is a rare marketplace that looks out for both sides, which is a huge plus.
They are currently not accredited with the Better Business Bureau, and there’s over 12 complaints against Viagogo on BBB.org.
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Viagogo Review: Summary
Is Viagogo Legit & Safe?6/10
Is Viagogo Reliable?5/10
Viagogo Ticket Prices5/10
Viagogo Service Fees4/10
Viagogo Shipping Delivery Time5/10
- All Transactions Guaranteed
- 100% Secure Payments
- Track your Order
- Secure UPS Delivery
- E-Tickets (print) Available
- Europes Largest Ticket Exchange
- Tickets May Be Over Face Value
- Service Fees at Checkout